FAQs

可摺疊的內容

Where does the maniita lacitta brand come from?

The brand was invented and founded, and also produces products in Latvia, China and Turkey. More information...

The story of how we have been creating Maniita Lacitta. A brand of women's, men's and children's Cat print clothing since 2016. The cat is our Mastermind & marketing director. Each image of a Сat's look is an our ironic print on clothes.

What are your store hours in the US?

Our store is open Monday through Saturday from 10:00 AM to 6:00 PM (Riga, Latvia time).

How do I place an order on maniita lacitta website?

How to Place an Order:

  1. Explore Styles or Brands: Use the top navigation menu to choose a category or brand, or use the search function to find a specific style with Cat.
  2. Add Items to Your Bag: Select the items you want and click "Add To Bag". After adding all your desired items, proceed to checkout.
  3. Sign In or Checkout as a Guest: Sign in to your account, or if you don't have one, you can continue as a guest.
  4. Enter Your Details: Provide your address, payment method, and delivery information to place your order.
  5. Order Confirmation and Updates: We will confirm your order and it will be carefully prepared and shipped to you. You will receive updates at every step of the process.

Which currencies can I shop in?

This is your specific delivery view and will be displayed at checkout before your order is confirmed. If your local currency is not available, your order will be billed in USD at a competitive exchange rate.

What payment methods do you accept in the US?

We accept Visa, MasterCard and Apple Pay.

How long is the shipping time?

Shipping time depends on the delivery location.

How can I track my order?

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on the carrier’s website.

How to change the delivery address after placing an order?

If you want to change the delivery address after placing an order, please contact us immediately - hello@maniitalacitta.com

What is maniita lacitta’s returns policy?

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. More...

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You also need the receipt or proof of purchase.

Please, be aware that online items (maniitalacitta.eu) cannot be returned or exchanged in store.

Refunds. We will notify you as soon as we receive and review your return and let you know whether the refund has been approved or not. We will respond to you within 3 business days of receiving your return. If approved, you will be automatically refunded the amount used in your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too (3-14 banking days). More...

How do I find out about the latest promotions by maniita lacitta?

To stay updated on exclusive promotions, new in and early sale access, sign up to our emails.

Do you offer gift cards in the US?

Yes, we offer gift cards in various denominations. They can be purchased online here.

How can I contact customer service?

You can reach our customer service team by email at hello@maniitalacitta.eu. Our representatives are available Monday through Friday from 10:00 AM to 6:00 PM (Riga, Latvia time)

Size and fit

View our size conversion charts by selecting maniita lacitta's Size Guide, which you can find above the select size menu, on the product information page.

If you have any other specific questions or need further assistance, feel free to contact us - hello@maniitalacitta.com  

We’re here to help!